In an age where our lives are intertwined with digital infrastructure, a recent global outage served as a stark reminder of our vulnerability. A defective software update from cybersecurity firm CrowdStrike brought the world to a standstill, affecting flights, banking, healthcare, and television broadcasts. Millions of people across the globe found themselves grappling with the consequences. But what led to this unprecedented chaos, and what does it mean for our reliance on technology?